This is stand-in copy. It shipped with the software and nobody has replaced it yet. The structure is right and the tone is ours, but every number, address, hour and promise below was invented to fill the space. Do not let this page take a real bid. Rewrite it in Settings › Static pages, and delete this paragraph when you do.
This is not legal advice and it is not a finished policy. It is a skeleton showing what belongs here, and it must be reviewed against the privacy law that actually applies to the house before launch. A policy that describes practices the business does not follow is worse than no policy at all.
What we collect
- What you give us: name, email address, postal address, phone number, and for consignors, payment details for settlement.
- What your use of the site produces: bids, watchlists, invoices, and the ordinary web server record of pages requested, IP address and browser.
- What our payment provider gives us back: a token standing for your card, plus its brand, last four digits and expiry.
What we never hold
We do not store card numbers. They go from your browser to our payment provider and never touch our servers. Nobody here can read one, including us.
Why we hold it
To run the auction: to take and record bids, to raise and collect invoices, to arrange collection and shipping, to settle with consignors, to answer you when you write in, and to meet tax and accounting obligations.
Who else sees it
Our payment provider, our shipping carriers, our email provider and our accountants — each for the part of the job they do, and nothing beyond it. We do not sell personal information and we do not rent mailing lists. We disclose information where the law requires it, and we will tell you when we are permitted to.
Other bidders never see your name. A public lot page shows bid amounts and times, never identities.
Email you can turn off
Outbid alerts, closing reminders and sale announcements are all switchable in your account. Invoices, payment receipts and removal instructions are not — those are the message, not marketing.
How long we keep it
Account and bidding history for as long as your account is open. Invoices, payments and settlements for [RETENTION PERIOD], because tax law requires it. Ask us to close your account and we will, but the financial record of sales that actually happened has to stay.
Your choices
Write to [PRIVACY EMAIL] to see what we hold, correct it, or ask us to delete what we are not required to keep. [CONFIRM WHETHER CCPA, GDPR OR STATE-SPECIFIC RIGHTS APPLY AND ADD THEM HERE.]
Cookies
Session cookies to keep you logged in, and [CONFIRM WHETHER ANY ANALYTICS ARE IN USE]. No third-party advertising trackers.